Our customer satisfaction is our top priority, although we always maintain the quality of our goods, by dealing with selective suppliers that we are proud of. 


Bagajaty is not responsible on poor storage and manufacture, because all the products in Bagajaty.com are not stored in our warehouse, In the unlikely event that you are not satisfied with your products, please contact us with a clear proof of your claim, and we will assist you accordingly, by reporting your issue to the supplier.